Dr. Payal Agarwal is a practicing family physician in Toronto. She holds an undergraduate degree in Systems Design Engineering from the University of Waterloo, and was previous the Product Lead at InputHealth. Her current work focuses on the creation of new virtual care models by adapting proven methodologies from the design, technology, and entrepreneurship fields. She is the evaluation lead and editor of practicalapps.ca, a site dedicated to reviewing apps that help people better manage their health . She currently is pursuing a Masters in Health Service Research at the University of Toronto.